At Carpentry Australia, we are committed to protecting the privacy and security of our members, partners, and visitors to our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable laws, including the Australian Privacy Act 1988 (Cth).

1. Information We Collect

We collect personal information that is necessary for us to provide our services, including but not limited to:

  • Personal Details: Name, contact details (email, phone number, address), date of birth.
  • Professional Information: Trade qualifications, licences, employment history, and business details.
  • Payment Information: When you make a purchase or subscription, we may collect financial details such as billing address and payment method.
  • Website Usage Data: IP addresses, browser type, operating system, and activity on our website through cookies and analytics tools.
  • Communications: Emails, phone calls, or messages exchanged with our team for customer support or member services.
2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and improve our services, including membership benefits, safety programmes, and business support.
  • To process transactions, including payments, renewals, and invoicing.
  • To communicate with you about updates, offers, and important industry news.
  • To facilitate networking, mentoring, and career opportunities within the carpentry sector.
  • To comply with legal obligations, including WorkSafe, SafeWork, and Fair Work requirements.
  • To improve website functionality, user experience, and marketing efforts.
3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

  • With Trusted Partners: Third-party service providers, such as payment processors, IT support, and marketing agencies, only to the extent necessary to provide our services.
  • With Industry Affiliates: If you opt-in to programmes like CarpentHER or business mentoring, we may share details with mentors, sponsors, or educational partners.
  • To Comply with Legal Obligations: If required by law, we may disclose information to government authorities, regulators, or law enforcement agencies.
  • With Your Consent: Where applicable, we will request your explicit consent before sharing information outside of these circumstances.
4. Data Security & Retention

We implement strict security measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. These measures include encryption, firewalls, and secure data storage practices. We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

5. Your Rights & Choices

You have the following rights regarding your personal data:

  • Access & Correction: You may request access to the information we hold about you and request corrections if needed.
  • Opt-Out of Communications: You can unsubscribe from marketing emails or update your preferences at any time.
  • Data Deletion: You may request that we delete your personal data, subject to legal or contractual obligations.

To exercise any of these rights, please contact us at info@carpentryaustralia.com.au.

6. Cookies & Online Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can adjust your browser settings to refuse cookies, but this may impact website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies before providing any personal information.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the revised effective date. We encourage you to review this page regularly to stay informed.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Carpentry Australia
213 Colchester Road Kilsyth 3137
info@carpentryaustralia.com.au
1300 652 779

By using our website and services, you agree to the terms of this Privacy Policy.

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